hard · Certified Financial Planner General Principles

The Holm household (single, age 56) has just experienced a total job loss. They present with $3,600 in cash against $7,200 in monthly nondiscretionary expenses, a 24,000 credit card balance at 22%, and an $180,000 pre-tax 401(k). Holm asks if they should immediately roll the 401(k) to an IRA to access a wider range of recovery-oriented investments.

According to the CFP Mindset hierarchy, what is the most appropriate next step?

  1. Gather additional qualitative and quantitative data to clarify Holm's liquidity needs and overall financial goals.
  2. Decline the engagement due to the immediate cash flow crisis and high-interest debt exceeding the planner's scope.
  3. Recommend the rollover to capitalize on the 2026 IRA contribution limits and diversification benefits.
  4. Advise Holm to maintain the 401(k) balance to preserve the option for penalty-free distributions under the age 55 separation-from-service rule.

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