Claims administration
Project Management Professional glossary · Project Management Professional
Definition
The process of processing, adjudicating, and communicating contract claims.
Claims administration in plain English
A project without a front door for changes gets graffiti on the blueprint: someone "just adds" a feature, nobody updates cost or risk, and closeout becomes a blame meeting. Claims administration is how PMP keeps changes visible, decided, and traceable. Hold onto this precise job description: The process of processing, adjudicating, and communicating contract claims. On a stem, name whether Claims administration is about timing, ownership, measurement, or delivery style — then eliminate the answer that borrows a cousin concept from the wrong phase.
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