easy · GRE Verbal

A firm added live chat, and online purchases increased. It concludes that live chat caused the increase.

The answer to which question would be most useful for evaluating the conclusion?

  1. How much did the live-chat software cost each month?
  2. Was a major price promotion launched when live chat began?
  3. Which manager approved adding chat to the website?
  4. Was the chat launch announced on the firm’s home page?
  5. How long had the firm sold products through its website?

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