medium · NCLEX-RN management

An RN is caring for a client who identifies as non-binary and uses they/them pronouns. During the shift report, a staff member refers to the client using incorrect pronouns and makes a stereotypical remark about the client's appearance.

Which response by the RN best demonstrates professional advocacy?

  1. Document the staff member's remarks in the client's permanent medical record.
  2. Ignore the comment to maintain a positive working relationship with the healthcare team, in this situation.
  3. Politely correct the staff member and state that unbiased treatment requires honoring the client's identity.
  4. Request to have the client reassigned to a different nurse to avoid further conflict, at this point in care.

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