hard · GMAT Verbal

A management firm implemented a hybrid work policy allowing consultants to work remotely three days per week. Self-reported employee satisfaction scores increased by 25 percent following the policy launch, but project completion rates fell by 10 percent. Senior leadership concluded that remote work directly diminished operational productivity because ________.

Which of the following most logically completes the passage?

  1. project delay incidents occurred predominantly on scheduled remote workdays rather than on office-attendance days
  2. consultants spent fewer hours commuting to physical office locations on remote workdays
  3. the firm purchased new video conferencing software licenses for all consulting staff
  4. client satisfaction scores remained stable across all active consulting accounts during the evaluation period
  5. some consulting projects required specialized physical laboratory equipment available only at headquarters

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