medium · GMAT Verbal
Argument: A software company recently introduced a feature in its productivity app that automatically categorizes and files emails for its users. Although the feature was designed to save users time, a study of heavy users found that they spent more time managing their email accounts after the feature was introduced than they did before.
Which of the following would most help resolve this discrepancy?
- Many users of the app also use several other productivity tools that were not involved in the study.
- Before the feature was introduced, the heavy users had spent far less time on email than the typical user in the study did.
- The app's interface was updated to be more visually appealing at the same time the new feature was released.
- Heavy users of the app tend to receive a higher volume of emails than the average user does.
- The automatic categorization feature occasionally misfiles emails, requiring users to manually search for and move them.
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