medium · Project Management Professional predictive

Stonehaven Transit is struggling with a critical task that is slipping. The project manager needs a specialist from the maintenance department, but the maintenance manager refuses the request, citing his own backlog.

How should the project manager proceed?

  1. Check the project charter to confirm the project manager's authority to claim resources.
  2. Escalate to the Project Management Office (PMO) to resolve the resource priority conflict.
  3. Negotiate with the maintenance manager by identifying a common interest or offering a resource trade-off.
  4. Inform the project sponsor that the project will be delayed due to lack of cooperation from maintenance.

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