medium · Project Management Professional Predictive (Plan-Driven)
Quill Digital is printing a high-volume textbook run. They find 200 defects: Ink Smudging (110), Page Misalignment (50), Cover Scuffing (25), and Font Inconsistency (15).
If the project manager is performing Manage Quality, what is the correct action?
- Examine the ink drying process and the paper feeding mechanism to find systemic flaws.
- Calculate the Cost of Non-Conformance by summing the cost of the discarded books.
- Immediately discard the defective books and reprint them using a higher grade of paper.
- Inspect the remaining 10,000 books for cover scuffs and font errors.
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