medium · Project Management Professional predictive

Quill Digital is printing a high-volume textbook run. They find 200 defects: Ink Smudging (110), Page Misalignment (50), Cover Scuffing (25), and Font Inconsistency (15).

If the project manager is performing Manage Quality, what is the correct action?

  1. Examine the ink drying process and the paper feeding mechanism to find systemic flaws.
  2. Calculate the Cost of Non-Conformance by summing the cost of the discarded books.
  3. Immediately discard the defective books and reprint them using a higher grade of paper.
  4. Inspect the remaining 10,000 books for cover scuffs and font errors.

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