easy · Project Management Professional Predictive (Plan-Driven)
A Fenwick Grid planner is missing updates. The project manager discovers the planner's computer has a virus that deletes Excel files.
This is a classic example of which diagnostic category?
- Will (will not), the planner is using the virus as an excuse to avoid work.
- Skill (cannot), the planner should know how to remove the virus.
- Clarity (does not know what), the planner didn't know they should use an antivirus.
- Environment (blocked), the team member is willing and able but obstructed.
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