hard · Project Management Professional predictive

At Solstice Labs, a project manager discovers that a team member is 'gold plating' a feature, adding unrequested functionality that they believe the customer will love.

What is the correct response?

  1. Celebrate the team member's initiative and update the scope statement.
  2. Submit a retroactive change request to the CCB to approve the new functionality.
  3. Allow the work to continue if it doesn't affect the schedule or budget.
  4. Advise the team member to stop the extra work and follow the approved scope.

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