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easy · Project Management Professional Predictive (Plan-Driven)

A Fenwick Grid planner is missing updates. The project manager learns the planner is 'scared' of the complexity of the P6 schedule. The PM says, 'I understand it's daunting; I struggled with it too when I started.'

What is the PM doing?

  1. Building trust and referent power through shared vulnerability and empathy.
  2. Using a 'Smooth/Accommodate' conflict mode to avoid the performance issue.
  3. Admitting they are not an expert, which will decrease their expert power.
  4. Violating the rule of 'Maintain a professional distance' from team members.

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