hard · Project Management Professional Predictive (Plan-Driven)
At Westfork Municipal, a union team lead is only following the ITP when the project manager is present. This results in inconsistent water quality data.
What should the PM do?
- Reassign the lead to a less critical part of the plant.
- Require the lead to submit time-stamped photos of each completed ITP step, while documenting the decision in the issue log.
- Install a camera in the testing lab to monitor ITP compliance remotely.
- Meet with the lead privately to discuss the pattern and explore ways to build the lead's ownership of the process.
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