hard · Project Management Professional Predictive (Plan-Driven)
Kestrel Civic is conducting the final procurement audit for a predictive construction project. The contractor finished on time and on budget but refused to participate in the 'Lessons Learned' session, citing that their contract does not require it.
What should the project manager do?
- Update the contractor's contract mid-closure to include the requirement for lessons learned participation.
- Conduct the procurement audit using internal documentation and record the contractor’s lack of participation in the vendor performance file.
- Withhold the final payment until the contractor agrees to participate in the session to ensure organizational learning, after reviewing the current risk register entries.
- Escalate the issue to the procurement officer and request that the contractor be blacklisted from future projects.
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