medium · Project Management Professional predictive

Stonehaven Transit is auditing its project quality. A control chart shows seven consecutive points above the mean but within the upper control limit.

What should the project manager do?

  1. Do nothing, as all points are within the control limits.
  2. Investigate the process to identify a potential assignable cause.
  3. Adjust the process immediately to bring the points back to the mean.
  4. Submit a change request to widen the control limits.

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