medium · Project Management Professional Predictive (Plan-Driven)
Stonehaven Transit is auditing its project quality. A control chart shows seven consecutive points above the mean but within the upper control limit.
What should the project manager do?
- Do nothing, as all points are within the control limits.
- Investigate the process to identify a potential assignable cause.
- Adjust the process immediately to bring the points back to the mean.
- Submit a change request to widen the control limits.
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