hard · Project Management Professional Predictive (Plan-Driven)
Westfork Municipal is upgrading a predictive water treatment plant. The union plant operator lead will not follow the new ITP for chemical titration, claiming it contradicts his formal training from 10 years ago.
What should the project manager do first?
- Provide the lead with a copy of the new regulations that mandated the ITP change.
- Request that the union steward attend a meeting to enforce the new operating procedures.
- Inform the lead that his prior training is obsolete and he must follow current instructions, after reviewing the current risk register entries.
- Compare the new ITP against the old training materials with the lead to identify the specific points of contradiction.
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