hard · Project Management Professional predictive
A team at Willowbrook Schools is frustrated because they are receiving conflicting instructions from the project manager and a senior administrator. This is leading to rework and confusion.
What should the project manager do first?
- Update the team charter to state that the project manager is the sole source of instructions for the team.
- Instruct the team to ignore the senior administrator's instructions and only follow the project manager's direction.
- Meet with the senior administrator to clarify roles and agree on a unified communication path to the team.
- Escalate the senior administrator's interference to the school board to protect the project's governance.
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