hard · Project Management Professional predictive
A senior engineer at Northwick Clinics refuses to use the new electronic health record system, claiming it is inefficient compared to the old paper method. This resistance is causing delays in data migration.
What should the project manager do first?
- Escalate the performance issue to the Chief Medical Officer
- Reassign the engineer's tasks to a more cooperative team member
- Meet with the engineer privately to understand the concerns
- Issue a formal written warning for non-compliance
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