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easy · Project Management Professional Predictive (Plan-Driven)

A project manager at Harborline Transit is preparing for a meeting. They notice that the language barrier between two team leads is causing significant 'noise' in their email exchanges.

Which action should the project manager take to ensure effective communication?

  1. Facilitate an interactive video call where concepts can be clarified in real-time with visual aids.
  2. Escalate the language barrier issue to the HR department as a performance concern, while documenting the decision in the issue log.
  3. Assign a translator to rewrite every email sent between the two leads.
  4. Instruct both leads to only communicate through formal, written memos.

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