medium · Project Management Professional predictive

At Marrowfield Labs, a project manager discovers that a batch of chemical reagents was prepared with incorrect proportions. The batch is discarded before being shipped to the client, resulting in a loss of $12,000 in materials.

Which Cost of Quality (CoQ) category best describes this expense?

  1. Appraisal
  2. External Failure
  3. Internal Failure
  4. Prevention

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