medium · Project Management Professional hybrid
Thornfield Labs is developing a new diagnostic kit. The lab equipment (physical resource) is faulty, causing a 20% delay in testing. The project manager notices the team's morale is dropping because they feel they are failing.
According to the 2026 PMP mindset, how should the project manager address this?
- Increase the frequency of status meetings to ensure the team stays focused despite the equipment issues.
- Tell the team that they must work overtime to recover the 20% lost testing time once the equipment is fixed.
- Escalate the equipment failure to the Lab Director and ask for a new team to be assigned who are more resilient, after reviewing the current risk register entries.
- Directly address the equipment issue (Control Resources) and then coach the team on viewing this as a systemic impediment rather than personal failure.
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