hard · Project Management Professional hybrid

A software developer at Plover Software is blocked because a necessary API from an external partner is not responding to requests. This is affecting the current sprint goal.

What is the most appropriate action for the Scrum Master?

  1. Advise the developer to wait for the next daily standup to raise the issue formally to the whole team.
  2. Reassign the developer to a different task in the backlog to maintain their individual productivity.
  3. Contact the external partner's technical lead to facilitate a resolution and remove the impediment.
  4. Submit a change request to the steering committee to extend the current sprint by three days.

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