easy · Project Management Professional hybrid
Stonehaven Transit is upgrading its rail signaling. A stakeholder asks the PM to add 'real-time arrival' displays to three stations not in the original plan. The PM adds them to 'delight' the customer.
What is this called?
- Progressive elaboration.
- Scope creep.
- Value-based delivery.
- Gold plating.
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More Project Management Professional hybrid practice
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