medium · Project Management Professional Hybrid Approaches
At Whitlock Software, a team member consistently misses sprint commitments. The PM discovers the team member is also assigned to a legacy support project by their functional manager.
What should the PM do first?
- Meet with the functional manager to discuss the resource's availability and competing priorities.
- Ask the Scrum team to lower their velocity for the next sprint to accommodate the reduced capacity.
- Issue a formal performance warning to the team member for failing to meet sprint goals.
- Escalate the issue to the project sponsor to request that the resource be dedicated 100% to the project.
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