easy · Project Management Professional Hybrid Approaches
Kestrel Civic is developing a municipal app using an adaptive approach. The business case assumes a 15% increase in citizen engagement. Mid-project, a survey reveals that citizens prefer physical kiosks over digital apps for the intended service.
What should the project manager do?
- Collaborate with the sponsor to revalidate the business case and evaluate the project's continued viability.
- Instruct the Scrum team to pivot the next sprint to design a kiosk interface.
- Increase the marketing budget to convince citizens that the digital app is superior.
- Continue with the current backlog to ensure the committed project deliverables are met, without revisiting the agreed prioritization criteria.
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