medium · Project Management Professional Hybrid Approaches
During a hybrid deployment at Dovetail Clinics, the project manager identifies that a key supervisor has high Awareness but zero Desire to move away from the legacy system. The supervisor states, 'I've seen three projects like this fail here before.'
What should the project manager do?
- Submit a change request to the CCB to extend the infrastructure timeline to allow more time for the supervisor to adapt.
- Provide the supervisor with a copy of the new system's 99.9% uptime service level agreement to reassure them of its stability.
- Inform the supervisor that their feedback is noted in the issue log and will be monitored throughout the next phase.
- Identify and communicate 'short-term wins' from the current project to demonstrate tangible progress and build credibility.
Sign up free to see the explanation and track your rank →
More Project Management Professional Hybrid Approaches practice
- What should the project manager do?
- What is the Scrum Master's primary focus here as a servant leader?
- What should the project manager investigate first?
- What should the project manager do first?
- Which SECI mode is most active?
- What does 'Consulted' mean for the local Community Group in this context?
- Which Mindset Rule is the highest priority?
- Who is traditionally 'Accountable' for the effectiveness of this adaptive ceremony?
All Hybrid Approaches questions · Project Management Professional study guide · Project Management Professional glossary · Project Management Professional flashcards