easy · Project Management Professional hybrid
At Glassford Municipal, a new hybrid waste-tracking system has been launched. The project manager confirms all staff have attended town hall meetings and understand why the old system is being retired, yet they refuse to use the new mobile interface.
What should the project manager do first?
- Mandate the use of the new system and report non-compliance to the department head.
- Schedule a full day of technical training for all field staff immediately.
- Meet with staff to identify and address specific objections to the new interface.
- Organize a secondary awareness campaign to explain the benefits again.
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