easy · Project Management Professional hybrid
Quayport Logistics is deploying a new fleet tracking system. A stakeholder who was initially supportive has become Resistant after learning the system will monitor driver break times.
What should the project manager do first?
- Meet privately with the stakeholder to understand their resistance and discuss the system's benefits.
- Note the resistance in the risk register and continue with the project plan as approved by the sponsor.
- Update the Communications Management Plan to increase the frequency of project reports to this stakeholder.
- Escalate the stakeholder's resistance to their manager to ensure they comply with the project's goals.
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