easy · Project Management Professional hybrid

Northwick Clinics is implementing a patient portal using a hybrid approach. During a status meeting, a senior physician requests a significant new reporting feature to be added to the current software release.

What should the project manager do first?

  1. Escalate the request to the Change Control Board to seek a budget increase for the additional work.
  2. Instruct the development team to add the feature to the current sprint to ensure stakeholder satisfaction.
  3. Direct the physician to the Product Owner to have the request refined and prioritized in the backlog.
  4. Reject the request because the scope for the current software release is already finalized and baselined.

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