easy · Project Management Professional hybrid
At Northwick Clinics, a project manager is leading a hybrid records migration. During a steering committee meeting, the sponsor makes a sharp remark criticizing the project manager's competence. The project manager feels immediate anger.
What should the project manager do first?
- Escalate the sponsor's behavior to the clinic's human resources department immediately.
- Document the insult in the issue log and continue with the meeting agenda.
- Immediately correct the sponsor to maintain authority in front of the committee.
- Pause to regain composure and schedule a private meeting with the sponsor later.
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