medium · Project Management Professional hybrid
An SME at Marrowfield Labs refuses to participate in knowledge transfer sessions, claiming they are too busy with the predictive workstream. The project manager notices this is affecting the adaptive team's velocity.
What should the project manager do first?
- Meet privately with the SME to understand their concerns and the value of their time.
- Submit a change request to extend the schedule to allow more time for the SME.
- Notify the SME's functional manager about their lack of cooperation.
- Reassign the SME's knowledge transfer tasks to a junior researcher who is more available.
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