hard · Project Management Professional hybrid

Osprey Bank is executing a hybrid program to modernize its legacy core ledger. The project manager needs a senior security architect from the functional infrastructure department, which operates under a strict predictive cycle. The department head refuses the request, stating that prior project loans resulted in resource overruns and a disrupted maintenance backlog.

What should the project manager do first?

  1. Identify an external contractor with similar security expertise and submit a budget change request to the Change Control Board. given the information provided
  2. Escalate the resource refusal to the program sponsor to ensure the bank's strategic priorities take precedence over departmental maintenance. given the information provided
  3. Meet with the department head to understand the specific backlog risks and explore interest-based options like part-time consultation for high-risk design phases.
  4. Invoke the project charter to demonstrate the senior management authorization for resource acquisition and demand the architect's assignment.

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