medium · Project Management Professional hybrid

Kestrel Civic's hybrid project has a stakeholder who is extremely resistant to the adaptive software component, preferring the old predictive ways. The stakeholder is high-power and high-interest.

What should the project manager do first?

  1. Escalate the resistance to the project sponsor to have the stakeholder overruled.
  2. Invite the stakeholder to every daily standup so they can see the progress for themselves.
  3. Schedule a private one-on-one meeting with the stakeholder to understand their concerns.
  4. Inform the stakeholder that the delivery approach has already been baselined and cannot be changed.

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