medium · Project Management Professional Hybrid Approaches
Westfork Municipal is transitioning its property tax system from a predictive model to a hybrid framework. The CIO has issued a city-wide memo explaining the necessity of the change to improve fiscal transparency. However, department heads remain resistant to the new reporting cadence.
What should the project manager do first?
- Schedule one-on-one meetings with each department head to identify specific concerns and personal incentives.
- Request that the CIO issue a formal directive requiring immediate compliance with the new cadence, while documenting the decision in the issue log.
- Update the Communications Management Plan to increase the frequency of city-wide update emails.
- Organize a mandatory training workshop to demonstrate how the new system simplifies daily tasks.
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