medium · Project Management Professional hybrid

At Nimbus Clinics, a hybrid project to implement a telemedicine suite is facing resistance. The predictive infrastructure workstream was prioritized over several requested features in the adaptive patient-app workstream, leading to a scope cut.

What should the project manager do first to manage this stakeholder resistance?

  1. Organize a town hall meeting for all clinical staff to explain the new project timeline.
  2. Develop a new training curriculum to help clinicians see the value of the remaining features.
  3. Meet privately with influential resistant stakeholders to understand their underlying concerns.
  4. Update the Stakeholder Engagement Assessment Matrix and report the resistance to the sponsor.

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