easy · Project Management Professional hybrid

Dovetail Clinics is launching a hybrid telemedicine platform. During a retrospective, the team identifies that the 'Informed' (I) parties on the RACI for the user-training phase are not actually receiving updates.

What should the project manager do next?

  1. Remove the 'Informed' status for those stakeholders since the project is already in execution, before confirming the relevant stakeholders agree.
  2. Send an immediate project status email to all 'Informed' parties to fix the current oversight.
  3. Reassign the 'Informed' parties to 'Consulted' (C) to ensure they are more engaged.
  4. Review and update the Communications Management Plan to ensure it aligns with the RACI requirements.

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