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hard · Project Management Professional Hybrid Approaches

A developer at Grayling Software tells the Scrum Master that a third-party API integration is blocked because the vendor has not provided the necessary credentials. The sprint ends in two days.

What should the Scrum Master do next?

  1. Contact the vendor's account manager to expedite the delivery of the credentials.
  2. Discuss the vendor's poor performance during the upcoming sprint review with stakeholders.
  3. Move the blocked story back to the product backlog and mark the sprint as successful.
  4. Ask the developer to work on a different story from the product backlog instead.

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