medium · Project Management Professional Hybrid Approaches
At Dovetail Clinics, a project to implement a digital health record is facing resistance from senior physicians who feel the system is too slow. The project manager wants to improve engagement.
Which action should be taken first?
- Send a weekly newsletter highlighting the benefits of the system and the successful go-live dates.
- Meet privately with the lead physicians to understand their specific concerns and workflows.
- Ask the hospital CEO to issue a mandate that all physicians must use the new system.
- Update the stakeholder engagement plan to categorize the physicians as 'Resistant'.
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