hard · Project Management Professional hybrid
Two team members at Willowbrook Schools disagree on the best method for installing a new Wi-Fi network. The project is already behind schedule and the disagreement is causing further delays.
Which conflict resolution mode is most appropriate here?
- Force/Direct by having the project manager pick the method that is fastest to implement. given the information provided
- Withdraw/Avoid to allow the team members time to cool off and resolve the issue themselves.
- Smooth/Accommodate by downplaying the disagreement to maintain a positive team atmosphere.
- Collaborate/Problem Solve to find a win-win solution that addresses both parties' technical concerns.
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