medium · Project Management Professional hybrid

A project manager at Westfork Municipal is evaluating the 'Urgency' of a change according to Kotter’s model.

Which scenario demonstrates the highest urgency?

  1. A state audit has threatened to withdraw city funding if the new transparency system is not live by Q3.
  2. The project manager believes the new system will improve staff morale significantly, while documenting the decision in the issue log.
  3. A competitor city has recently upgraded their tax software.
  4. The current system is five years old and the maintenance contract is up for renewal.

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