hard · Project Management Professional Adaptive / Agile
Dovetail Clinics is forming a new cross-functional team. During the second week, members are arguing over which medical coding standard to use, and Productivity has dropped significantly.
According to Tuckman's Ladder, what should the project manager do?
- Escalate the low productivity to the functional managers of the team members.
- Facilitate a session to re-establish Team Norms and clarify Roles and Responsibilities within the Team Charter.
- Replace the most argumentative team members to restore Forming stage harmony.
- Delegate all technical decisions to the most senior doctor on the team to stop the arguments, without revisiting the agreed prioritization criteria.
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