medium · Project Management Professional Adaptive / Agile
At Grayling Software, a retrospective reveals that the team's velocity dropped because of frequent outages in a shared testing environment. The Scrum Master discovers the environment is managed by an external department that doesn't use Agile.
How should the Scrum Master drive continuous improvement?
- Update the project's impediment log and wait for the external department to resolve the environment stability issues.
- Order the team to build their own dedicated testing environment to bypass the organizational constraint.
- Facilitate a value stream mapping session including members from the external department to identify and remove systemic wait times.
- Report the external department's poor performance to the Project Management Office (PMO) during the monthly governance meeting, without revisiting the agreed prioritization criteria.
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