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easy · Project Management Professional Adaptive / Agile

A Product Owner at Thornfield Labs insists that a user story is simple and should only be 2 points, but the Developers have estimated it at 5.

How should the Scrum Master respond?

  1. Suggest the team meets in the middle at 3 points to satisfy both parties.
  2. Escalate the Product Owner's behavior to the project sponsor for resolution.
  3. Protect the Developers' estimate and facilitate a conversation about the technical requirements.
  4. Change the estimate to 2 points to maintain a positive relationship with the Product Owner, without revisiting the agreed prioritization criteria.

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