easy · Project Management Professional adaptive

A team member at Northwick Clinics has missed their last three deadlines. The project manager suspects it is due to a lack of training on a new system.

What should the PM do first?

  1. Raise the issue of missed deadlines during the next team meeting to find a collective solution. given the information provided
  2. Contact the team member's functional manager to request that they be replaced by a more skilled person.
  3. Assign the team member to a mandatory training course on the new system to fix the performance issue.
  4. Meet with the team member privately to discuss their performance and identify if training is the root cause.

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