hard · Project Management Professional adaptive

Grayling Software is midway through a fixed-date release. The Product Owner wants to swap a 'Must-Have' feature for a 'Could-Have' feature because the CEO likes the 'Could-Have' visual.

What should the PM do?

  1. Inform the CEO that the Must-Have feature is contractually required and cannot be swapped.
  2. Suggest adding both features and using the 'Agile Contract' buffer to cover the cost.
  3. Accept the change because the CEO is the ultimate stakeholder and their preference overrides the backlog, after reviewing the current risk register entries.
  4. Facilitate a 'Business Case' review with the PO to compare the value and risk of the Must-Have versus the CEO's preference.

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