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hard · Project Management Professional Adaptive / Agile

Grayling Software is delivering a hybrid ERP module. The agile team's information radiator is transparent, but stakeholders frequently misinterpret the Story Point velocity as a commitment of hours, leading to complaints about 'low productivity.'

What should the project manager do first?

  1. Convert story points into estimated hours for the stakeholder-facing dashboard.
  2. Invite the stakeholders to an educational session on agile metrics and value-based delivery.
  3. Assign the Scrum Master to provide a detailed written explanation for every point variation.
  4. Remove velocity from the radiator to prevent further stakeholder confusion.

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