easy · Project Management Professional adaptive
At Northwick Clinics, a predictive project to upgrade the patient records system is in the execution phase. The project manager is informed that a senior physician, who was not previously consulted, is now demanding changes to the user interface.
What should the project manager do first?
- Escalate the physician's demands to the hospital director.
- Tell the physician that the scope is locked and no changes can be made.
- Submit a change request to the Change Control Board immediately.
- Update the stakeholder register and analyze the physician's needs.
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