hard · Project Management Professional adaptive
A team member at Northwick Clinics has missed their commitments for three consecutive iterations. During a private meeting, they disclose that they are overwhelmed by a concurrent assignment from their functional manager that was not documented in the project resource management plan.
What should the project manager do first?
- Meet with the functional manager to negotiate the team member's availability and clarify priorities.
- Escalate the conflict to the project sponsor to resolve the resource contention at an executive level.
- Remove the team member from the project and request a dedicated replacement.
- Ask the team member to work overtime to ensure both project and functional tasks are completed.
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