hard · Project Management Professional adaptive

Redcedar Energy is manages a smart-metering project. A stakeholder complains that their request is taking 'forever' despite being approved weeks ago. The CFD shows parallel bands with a 20-item gap in 'Backlog' and a 30-item gap in 'Dev'. Throughput is 5 per week.

What should the project manager say?

  1. Promise the stakeholder that their request will be prioritized for the very next iteration.
  2. Blame the development team for the long lead times and promise to investigate their productivity.
  3. Explain that the current system lead time is approximately 10 weeks and discuss the current WIP levels.
  4. Advise the stakeholder to submit a new, higher-priority request to jump the current queue. given the information provided

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