medium · Project Management Professional adaptive

At Trestle Ports, an agile team is divided over a new automation script. During the refinement session, the lead engineer and a senior developer begin to mock each other's coding styles. The Scrum Master senses that any attempt at facilitation will currently be met with sarcasm.

What should the Scrum Master do first?

  1. Assign the team members to different workstreams to avoid future contact between them.
  2. Ask the Product Owner to intervene and decide which automation script approach provides the most value.
  3. Firmly remind the team members of the ground rules in the team charter regarding professional conduct.
  4. Suspend the discussion for twenty-four hours and ask both parties to reflect on the team's shared goals.

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