medium · Project Management Professional adaptive
Coveport Logistics is using Kanban for its supply chain dashboard. The board shows a Cumulative Flow Diagram (CFD) where the 'Testing' band is steadily widening, while the 'Done' band is flat. Team members are starting new 'Development' tasks.
What should the servant leader do first?
- Update the project schedule baseline to reflect the delay in the 'Done' deliverables and inform the sponsor.
- Implement a lower Work in Progress (WIP) limit for the 'Development' column and ask developers to help with testing.
- Direct the developers to continue their work but spend the last hour of every day on testing activities.
- Increase the velocity of the testing team by adding two more quality assurance specialists from another project, without revisiting the agreed prioritization criteria.
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